Return Policy
ORDER INFORMATION
Once placing your order, no alterations or cancellations can be made. If you noticed you have entered your shipping details incorrectly, please email us at hellolettiandme@outlook.com and we will try our hardest to resolve the issue
RETURN CONDITIONS
We will happily provide you with a refund for your item(s), given you meet the following criteria:
- Returned within 30 days of purchase
- The item is unworn, unwashed and in the original conditions
- Must have all tags still attached
- Proof/Receipt of purchase
Unfortunately do not accept returns on sale/discounted items.
For hygiene reasons we are unable to accept the below items for return.
- Earrings
- Swimwear
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
HOW DO I MAKE A RETURN?
To make a return please email us at hellolettiandme@outlook.com with your infomation
CONTACT US
If you require any further assistance, please don’t hesitate to contact us at hellolettiandme@outlook.com